Throughout the year, we at OPPO have various types of promotions. From discounts on our products to free products that you can claim, even when you buy one of our products through one of our partners.
I bought my product through your webshop
When you have purchased a product through our webshop, in most cases you will receive your free products immediately. This is an extra piece of service that we offer to customers who buy through our own webshop.
I bought my product through your webshop, but did not receive a product
In a single case, something goes wrong with packing the products and we forget to send the cadaus. When this happens, please contact us and we will sort it out!
Sometimes it also happens that we temporarily have no stock. When this happens, we will put a note with the order in the box to let you know that we will send the gift later.
I bought my products through one of your partners but cannot find the claim page now
We are currently migrating to our new platform which we run on Donaraz.com. You can find OPPO promotions on: oppo.donaraz.app soon we will be available again on the "trusted" promo.oppo-benelux.com environment. When you register yourself via this website, you will immediately receive an email with a "status page" so that you can continue to follow your claim. According to our terms and conditions, we may take a few weeks to review and accept or cancel your claim. Please note that this can take up to 8 weeks.
When your claim is approved or rejected, you will automatically receive an email. After that, you can often find your track and trace on the status page within a few days.