I have lost an earbud or a part. Can I order a separate part?

Are you missing an earbud, charging case, or other part of your OPPO product, or is it broken? Then we can often help you via our after-sales service.

Loose parts via repair

You do not order a loose part as a separate product, but arrange it via our send-in repair service. Our after-sales department must link the parts together so that they work together again as one product. That's why you first send your product to us.

How to register it

Register your product via support.oppo.com/nl/send-in-repair/. After registration, you will receive a shipping label and a track & trace code by e-mail to send your product. Our after-sales colleagues will then provide the correct part and link everything correctly again.

Are you unsure whether your situation qualifies for this? Contact us with your device model, and we will look into it with you.