How does a pre-order work?

Do you want to pre-order a new OPPO product before it is officially for sale? This is how a pre-order works at OPPO Benelux.

Placing a pre-order

As soon as a new device or accessory has been announced, you can pre-order it on our webshop via the product page, as long as the pre-order is open. On the product page you can see from when you can order and, if known, the expected delivery date.

Payment and delivery

You pay for your pre-order like a regular order. We will ship your product with DHL around the release date. As soon as it is on its way, you will automatically receive a track & trace code. Delivery then usually takes 1 to 3 working days.

Promotions and gifts

A pre-order sometimes includes a launch promotion, for example a free product+ gift. The conditions and which gift is included can be found on the promotion or product page.

Change or cancel

Do you want to change or cancel your pre-order? This is possible as long as the order has not yet been shipped. Contact us with your order number.

Do you have a question about the expected date or availability of a specific product, such as a lens or accessory? Contact us and we will tell you what we know.