Free Water Damage and Screen Warranty - OPPO A5 Pro 5G

1 year free water damage and screen warranty - OPPO A5 Pro 5G

When purchasing an OPPO A5 Pro between 11-4-2025 & 10-6-2025, you will receive an exclusive warranty on water damage and screen repair.

How does the warranty work?

  1. What is covered by this warranty?
    1. Water damage: This service applies to damage caused by the ingress of liquids, including but not limited to fresh water and other liquids.
      1. To be able to use the water damage protection independently, the exterior of the phone must not show any obvious dents, cracks or damage caused by external force.
      2. The maximum repair limit for this product is the introductory price of the phone. If the cost of replacement parts exceeds the limit, the user must cover the additional costs.
      3. If the device has water damage and other issues (such as a broken screen), the user must pay for the replacement of the screen (or use the screen damage warranty to replace the screen) before the water damage protection is used to replace the parts damaged by liquid ingress.

    2. Screen damage: If the screen develops cracks or fractures during the promotion period due to accidental drops, collisions or pressure, the device is eligible for one free replacement with an original screen
      1. Screen scratches, scuffs, dents in the frame, wear and tear and other similar issues are not covered by the screen damage protection.
      2. This product cannot be used if the device is bent, deformed, has been tampered with or repaired without authorization.
      3. To be able to use the screen damage protection independently, no liquid must have entered the device.

  2. Activation
    When you purchase your device during the promotion period, we will automatically register your IMEI. Therefore, as a customer, you do not need to claim/activate this promotion anywhere.
     
  3. Claiming
    If you experience water damage of any kind within 1 year of purchasing your device, including but not limited to fresh water and other liquids, or if your screen is cracked or fractured, create a 'Send in Repair' request via the OPPO website: https://support.oppo.com/nl/send-in-repair

    When signing up for your 'Send in Repair' order, fill in the comments stating that you wish to make use of your warranty.

Exclusivity

This promotion is only valid if you purchased a device during the promotion period at: oppo-nederland.store, oppo-belgium.store or oppo-luxembourg.store. If you purchased a device from one of our partners during the same period, unfortunately, this promotion is not valid for you. If you still have water or screen damage, we recommend that you send your device to our 'Send in Repair' service. All costs will be borne by the user.